In Australia, effective management of your energy is going to require an understanding of the role of Distribution Network Service Providers (DNSPs). Each state has its DNSPs, and there could be multiples in each state. Knowing your local DNSP will help you make informed decisions with regard to your use of energy, particularly if you’re thinking of solar energy options.
Distribution Network Service Provider (DNSP)
They are responsible for the actual physical infrastructure of the electricity network in your area. This includes poles, cables, substations, and transformers to deliver lower voltage electricity from high-voltage transmission networks to end users. Thus, DNSPs have infrastructure to bring electricity right to your front door at home or business.Download the link below to see your DNSPs in Australia.
Energy Retailer
It may be recalled that DNSPs deal with infrastructure management, while the energy retailer represents the company that actually sends you a bill based on your electricity consumption. It is the retailer’s responsibility to provide customer service, handle billing, and offer energy plans of different types. Australia’s energy market is characterized by over 30 retailers who operate mainly in deregulated regions.Finding Your Energy Retailer
Check Your Energy Bill
Your most recent bill will show your electricity supplier.Contact Your DNSP
In case you can’t find the bill, you can contact your DNSP and ask for the retailer that is supplying your address.Why You Need to Know This
The understanding of who your DNSP is allows knowing whom to contact in case there are power interruptions or even infrastructure issues. For example, in case of a power outage, a DNSP and not your retailer will take charge of the issue. Some DNSPs offer online services and notifications for scheduled maintenance or problems.Connection of Your Solar PV System to the Grid
If you’re installing solar panels, you’ll connect your system to the grid via your DNSP. Just ensure that your solar retailer organizes pre-approval for you with your DNSP prior to installation. That way, a solar meter will be installed properly at your premises so you can monitor and sell back to the grid any extra solar energy captured.If your meter needs physical alterations, it will require a visit from a DNSP technician. Additional costs for this will be charged and will feature as an extra charge on the electricity bill. Once your system is up and running, you are entitled to a feed-in tariff for any excess energy that you export.